Privacy Policy

Privacy Policy

Introduction

Welcome to https://custom-off-highway-equipment-gaskets-brownsville-texas.rgvtruckparts.com (hereafter referred to as “Custom Off Highway Equipment Gaskets Brownsville Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information from users visiting our website, utilizing our services, and engaging with our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications as an authorized user
  • During your visits to our websites linked to this policy
  • Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  1. Account Information: This includes your username, email address, and password used to access your account.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status, including transaction history and purchase amounts.
  4. Purchase Information: Details of products or services you have bought from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Information about your geographical location when using our GPS-enabled services.
  7. Feedback: Any comments, reviews, or ratings you provide to improve our products and services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from these channels, such as your user name, profile pictures, and public posts.
  9. Product Information: Details about products you browse, view, or purchase on our website.

We gather this information through direct user input, tracking technologies, and third-party sources. When you interact with us, we may use cookies and similar technologies to enhance your experience.

Cookies

Cookies are small text files stored on your device when you visit our websites. We employ cookies for several reasons:

  • Strictly Necessary: These cookies enable core features like account login and access to secure areas of our site.
  • Preference: They remember your preferences, such as language settings and display options.
  • Analytics: Analytics cookies help us understand user behavior on our sites, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data:

  • Account Information: Retained until your account is active or closed at your request.
  • Payment Information: Securely stored for transaction history and fraud prevention, in compliance with payment processors’ policies.
  • Purchase Data: Kept for billing and record-keeping purposes, usually for a period of 7 years.
  • Location Data: Deleted after processing for analytics or location services.
  • Other Personal Data: Retained according to legal requirements or until you request its deletion.

Security Measures

We prioritize the security of your personal data and implement various measures to protect it:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Our payment processors and service providers adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information inadvertently, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete information corrected.
  • Erasure (Right to be Forgotten): Under certain conditions, you can request the deletion of your data.
  • Restriction: Limiting the use or processing of your data in specific circumstances.
  • Data Portability: Receiving a copy of your personal data in a structured format for transfer to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or submit related queries, please contact our Data Protection Officer via email at dpo@custom-off-highway-equipment-gaskets-brownsville-texas.rgvtruckparts.com or by post to:
Custom Off Highway Equipment Gaskets Brownsville Texas
Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publishing. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to data privacy, please contact us:

  • Email: privacy@custom-off-highway-equipment-gaskets-brownsville-texas.rgvtruckparts.com
  • Mail: Data Privacy Team, Custom Off Highway Equipment Gaskets Brownsville Texas, [Address]